Terms and Conditions - Lawn Mowing Sanderstead
Welcome to Lawn Mowing Sanderstead. By choosing our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer comprehensive lawn mowing services, including:
- Regular Mowing: Scheduled mowing to maintain lawn health and appearance.
- Edging and Trimming: Detailed work around edges, pathways, and garden beds.
- Debris Removal: Collecting and disposing of grass clippings and other yard debris.
- Seasonal Clean-Up: Preparing lawns for different seasons with appropriate care.
2. Service Scheduling
Our services are scheduled based on client preferences and lawn requirements. Flexible scheduling options are available to accommodate various needs.
2.1 Appointment Booking
Appointments can be booked online or by phone. We recommend scheduling at least two weeks in advance to ensure availability.
2.2 Rescheduling and Cancellations
If you need to reschedule or cancel a service, please notify us at least 48 hours prior to the appointment to avoid any cancellation fees.
3. Payment Terms
Payments are due upon completion of each service. We accept various payment methods, including cash, credit/debit cards, and online payments.
3.1 Pricing
Our pricing is based on the size of the lawn, the complexity of the job, and the frequency of service. Detailed pricing information is provided during the booking process.
3.2 Late Payments
Late payments may incur additional fees. We reserve the right to suspend services until outstanding payments are received.
4. Customer Responsibilities
To ensure effective service, customers are responsible for:
- Removing any obstacles or hazards from the lawn area before the scheduled service.
- Providing access to the property during the agreed-upon times.
- Notifying us of any potential issues or special requirements in advance.
5. Service Limitations
While we strive to provide high-quality services, certain limitations apply:
- We do not handle hazardous materials or perform repairs on lawn equipment.
- Services are limited to the agreed-upon areas; additional areas may incur extra charges.
- Weather conditions may affect service schedules. In such cases, we will notify you promptly to reschedule.
6. Liability and Insurance
Lawn Mowing Sanderstead is fully insured to cover liability for accidental damage or injuries that may occur during service delivery. However, we are not responsible for pre-existing conditions or damages caused by factors beyond our control.
6.1 Property Damage
In the unlikely event of property damage, please notify us immediately. We will assess the situation and take appropriate measures to address the issue.
6.2 Personal Injury
Safety is our priority. If any injury occurs during service, seek medical attention promptly and inform us as soon as possible.
7. Termination of Services
Either party may terminate the service agreement with written notice. Termination must adhere to the notice period specified in the agreement to avoid penalties.
7.1 Termination by Customer
Customers can terminate services at any time by providing the required notice. Outstanding payments for services rendered up to the termination date must be settled.
7.2 Termination by Provider
We reserve the right to terminate services for non-compliance with our terms, non-payment, or behavior that poses a risk to our staff or property.
8. Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through negotiation and, if necessary, mediation before pursuing legal action.
9. Amendments to Terms
We may update these Terms and Conditions from time to time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of the jurisdiction in which Lawn Mowing Sanderstead operates. Any legal actions arising from these terms will be filed in the appropriate courts of that jurisdiction.
11. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for providing and improving our services. For detailed information, please refer to our separate Privacy Policy.
12. Force Majeure
We are not liable for any failure to perform services due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, or government regulations.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between Lawn Mowing Sanderstead and the client, superseding any prior agreements or understandings.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
15. Acceptance
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.